DVA Services
Accessing DVA Services
See Differently is proud to be one of the approved Department of Veterans’ Affairs (DVA) suppliers for the Rehabilitation Appliances Program.
See Differently is also a provider for Optometry services, Allied Health Services and Library Services for entitled veterans, war widows and widowers who are blind or have low vision.
Accessing DVA Services
Important information about accessing services as a DVA member:
Step One
You must be a DVA Gold Card or White Card holder
Step Two
Determine which aids you require by either browsing this catalogue or visiting the Pirie Street Office
Step Three
An order can be placed in one of the following ways:
By Phone –
See Differently Customer First team 1300 944 306
In Person –
at the 212 Pirie Street Office, Adelaide
By Email or Fax –
Please note you will first need to complete a Direct Order Form prior to placing the order. This form can be scanned and emailed to [email protected] or faxed to (08) 7223 2058.
Step Four
If you are unable to attend the See Differently to collect the item(s) they will be posted out to you. The DVA will cover postage costs.
Find out more about our DVA Services
You can view our catalogue of available products from See Differently for DVA clients here.
How do I order an Optical Aid?
Follow these easy steps to order your optical aids like magnifiers, lamps and UV shields:
Step One
You must be a DVA Gold Card or White Card holder
Step Two
You will first need a Low Vision Assessment (LVA). This can be done by visiting your local Optometrist or Occupational Therapist. A copy of this assessment will need to be emailed to [email protected] or faxed to (08) 7223 2058.
Alternatively, See Differently can conduct the assessment. To arrange an appointment, or place an order you can do so in the following ways:
By Phone –
See Differently Customer First team 1300 944 306
In Person –
at the 212 Pirie Street Office, Adelaide
By Email or Fax –
Please note you will first need to complete a Direct Order Form prior to placing the order. This form can be scanned and emailed to [email protected] or faxed to (08) 7223 2058.
Step Three
The prescribed optical aid will be provided at the completion of the assessment if provided by See Differently (subject to availability), alternatively the item will be posted out to you if the assessment is provided by your local Optometrist or Occupational Therapist.
Enquire today about our Low Vision DVA Services
If you’re entitled to DVA Services, book an appointment with our team to access services through the DVA.